Can't download Halo Reach after purchasing from Xbox Live Marketplace

I purchased Halo Reach a week ago and I tried to download it today 5 times already but when it reaches 99%, it displays an error "can't download halo reach". Any ideas? Thanks in advance!
 

Question Info


Last updated July 4, 2018 Views 99 Applies to:

Go to System Settings>Storage Devices>Select your HDD and press Y to clear cache. Then restart the console and try again. Just go to your Download History and re-download the content.

 

If you are connected wirelessly you may consider for the purpose of this download to connect wired to your modem/router. With large files, anything over 1Gb, it is best to use a wired connection to avoid packet loss during the download process.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Does your account region and your physical location match? If there are region issues it will download to 99% and then quit.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I don't think it's a region issue because I just downloaded two other games without any problem.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Actually most content is not region locked

Only a few with sensitive topics are region locked

Halo games are all region locked so if you are queuing it from a computer and you aren't in the same region of your account you must purchase it from the correct region account

You will continue to have issues with other region locked games like call of duty treyarch games

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I've just deleted the broken download, cleared the cache, restarted the console and started the download again but it stopped at 99% again.

If some games are really region locked, then why isn't this information displayed on the game page or when I try to download it? I don't think it's fair to let it go to 99% and then just quit without any further details. The user thinks the download failed because he/she did something wrong and will try over and over again.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I would lke to note that I bought the game in Germany and would like to play it with my brother while I'm visiting in Romania for a week, So the game should work since I'm still in Europe, right?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

[quote user="LadyMoniq"]I would lke to note that I bought the game in Germany and would like to play it with my brother while I'm visiting in Romania for a week, So the game should work since I'm still in Europe, right?[/quote]

No, because most countries are different "regions". If you bought and downloaded the game in Germany and took your console to another country (with the content on disk), the game would almost certainly work. But your German profile can't re-download region-locked content while on a console in another country. (Again, not all content is region-locked, but some is.)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Halo is one of the sensitive topics from day 1 lol

Yes and usk is very very strict on content and region locks about halo and cod games

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I want the demo of halo reach and black ops but region error can some1 tell me which region to download from or how to fix it

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i thought the answer was pretty clear

you need to create an account in your actual region to get region locked content

there is nothing to fix as region locks are legal requirements based on the DLC

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.