Can't Download Demos Due To Age??

I'm 17, which in the US is the age to download M rated content, but everytime I try to download demos (Like Rage) onto my account it says "This account is not permitted to download content with this rating." I've turned off all of my family settings (I've even turned them on with no restrictions) and I've tried to "Promote My Account" but that option doesn't appear under the "Your Information" panel in my account settings. My date of birth is also correct. So... What's going on?

 

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Last updated July 4, 2018 Views 0 Applies to:

You have wait until your 18 Years Old

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there is a misunderstanding, you CAN play mature content as far as games, as long as the parental controls allow it, now for mature rated demos/videos, NO they cannot be downloaded on a child account.

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Ugh that's just stupid. When I first started playing Xbox there wasn't any of those restrictions... Stupid updates. And I've been playing Crysis 2 online just fine.

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ditto for anything RP (ratings pending) you will have to wait till you are 18 and promote account to an adult one to play demos of M or RP ratings.

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Until you turn eighteen, you won't be able to download any mature content. You'll need an adult in order to download anything. Also because of your age, it may stop you from playing certain games online as well.

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The ESRB is a Guideline (Mature rating M17) set in place for Retail. Microsoft cannot Distribute Mature Content to someone who by law is a Minor (under 18 years of age).

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