Can't download a purchased game.

I purchased Left 4 Dead 2. I can see my purchase online but the purchase or the game do not appear on my X-box 360. Not in down load que. What can I do? I have been charged for the game already.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

If it's not in the Queue, go to Settings/Account/Download History and you should find it there, probably near the top of the list.

Click A then Download Again and it should be added to your Download Queue.

Let us know how you get on.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.