Can't Change through OneGuide

I just got an Xbox One I connected it to the cable box Everything is perfect but It will not let me change the channel through Oneguide or control it using smartglass at all is there anyway I can fix this?

Provider-Rogers Receiver-Motorola DCX700m


Question Info

Last updated July 4, 2018 Views 5 Applies to:

Hey macduck92, sorry about your issues.

Do you have a Kinect or an IR extension cable that allows you to control your TV or Cable box? If so, does it have line of sight to the device?

PM on Groove Music, formerly worked on OneGuide, TV, and Game Streaming on Xbox One.

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