Can't change age testrictions to download anything!

I would like to download some add-on content for some of my games but every time I do it says I am blocked by permissions. I go to live.xbox.com/profile/profile.aspx and try to change the permissions to download content or purchace content and I click save and this comes up every time. What should I do?

It appears you've found a glitch in the system.
date: 12/13/2011 3:05:21 PM
code: A914DAFB52709C   
s:   nxK0zXGOUtkUVLQbBEJP0g==
id:  b5920f77-5eb6-4099-a662-8308ba1dee67
req:

49d3f1ca-b6ce-4683-9d50-128884653c38    

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Try adjusting your permissions on the console. If any error messages appear, please post the error code here.

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Please note that if you using a child account, you will not be able to access any free content that is considered advertising (videos and demos) until you turn 18 no matter what your permissions are set at.

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Well the problem is that I am wanting to purchase stuff for "Games for Windows", that is PC games. I don't have a console to try it on right now. I tried to change the permissions some time ago and got the same glitch, so no one has done anything to fix it. I am older than 18, so there should not be a problem there.

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You may want to ask on the GFW forums to see if they can help - forums.xbox.com/.../default.aspx

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Please change these settings on the console

settings --> System --> Account --> Online Saftey Settings

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