Can't buy/download game extras with my 'G' Microsoft points

I can't buy/download game extras with my 'G' Microsoft points. I have never done it before but I thought I was meant to be able to buy things using the points I have gained? I want some of the extras for Mass Effect 2 but when I choose which one I want it tells me how much it is in £'s and it will not let me buy it with my points. Please can someone help me with this??? Would be very grateful.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

are you talking about the (G) 2830 under your Rep?, those are only to show your progress in games you have played up to date, you still need to use MS points or a payment method to buy anything, sorry for the confusion.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Of course, Microsoft Points have been official retired, so if you purchased any points, they will have been converted to your local currency.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.