Can't buy movies, getting error purchase-1014

I recetly tried to buy the austin powers trilogy on vudu but after the purchase I got this

Purchase-1014

3A9F5693-287F-41D4-BBA6-18263A4241CC

Looked up the error code but all I get are network issue support codes but my connection is fine. Is there anything I can do to fix this problem? 

My billing history says that I have been refunded so atleast I have that going for me, any help would be greatly appreciated.

 

Question Info


Last updated July 4, 2018 Views 35 Applies to:

G'day R1canb0y! This may have been a one-time issue. Have you tried to purchase the movies again since this happened?

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Yes. I tried twice but got the same results.

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Alrighty, thanks for trying it again. For purchase errors within the app, the best point of contact will be VUDU support. They can be reached a couple of ways:

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Or directly through their website - support.vudu.com

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