Can't buy Mass Effect

I just bought the Mass Effect game and when I try to dowsnload the agame, it goes until 99,99%. After this it simpley gives me the message "Can´t download this item". I already clean the cache and remved the crashed game from the HD. What is happening?

 

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Last updated July 4, 2018 Views 4 Applies to:

I tried to download the game again and now I'm getting the message "Can't download Mass Effect".. Don't get why this is happening..

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Greetings, Juntao! Sorry to hear about your issue. We'll get this sorted! Can you please take a look at this sticky as a preliminary step and let me know if you're able to resolve the problem: forums.xbox.com/.../23898.aspx ? Keep me posted!

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