Can't Buy LIVE.

Whenever I try to buy LIVE on my console and on here it tells me  I can not complete this action, please try again and contact support. Help?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hello Gamer

Is there any error code when you receive this msg ? if yes, can you please tell us.

Also, did you tried to buy what you are looking for at xbox.com marketplace ?

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Just a complement.

If you are facing the problem that I presume you are, please follow these steps:

1. Sign into xbox.com, then go to "My Account" . You can if it on the top right of the screen, next to your gamertag.

2. Then go to "Payment & Billing" and select "Billing Contact Information".

3. Check if the info there is correct, and "save".

4. Finally, go here billing.microsoft.com/home.aspx and again check if all your info is correct.

Try making a purchase again. Good Luck.

Please remember that if you live outside US you must have a international credit card. IF you can use paypal please check if your country supports it.

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