Can't but anything

Hi everyone,

I can't seem to download anything from the marketplace on the xbox one.

In November, my microsoft points( 1880) were converted into euros (€22,56). So that money is there to be spend.

But when I click on the game I want to download( max: curse of brotherhood), the xbox asks me for credit card information. But I have €22,56 on my account.

I've read a lot on the internet and maybe it has to do with my region. I live in Belgium and I imported my xbox one from France. The xbox one in Belgium isn't offcially launched yet.

Could that be the problem? And if so, is there a way to solve it?

Thank you in advance!

Tharamses

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Same problem here. I really hope there's a fix.

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