Can't authorize the selected payment option. Please select a different payment option or add a new one.

Hey guys.

I've added my card details to my Xbox 360, i've checked it multiple times, it's all accurate. I want to buy MS Points but the error pops up saying the Title of this thread. 

I've tried with my paypal account also, but still the same error pops up. 

I don't get it. Everything is the same wherever I look, I don't see any difference of details, yet the error remains.

Any ideas?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Does your account region match where you actually are? This type of error can occur if they don't match.

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I'm pretty sure it does. All of my details say that I am where I am.

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You can check your account region by going to https://billing.microsoft.com and click on "Go to personal information". Does that region match your physical region as well as the region of the payment methods you are trying to use? Also, take some time to browse all the suggestions in our Payment Method guide (forums.xbox.com/.../19164.aspx).

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