Can not download

I can not download some demos and when i try a message pops up saying can not download content of this rating and i dont have any family settings on. Can someone please help me?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

If you're under 18, you cannot download M rated free demos and trailers. There are no settings to change that.

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Thank you for your help. Are you sure that you can not change the age?

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Yup. The family settings will only allow a child account to download content that you pay for. Otherwise you have to wait until the account turns 18 and you can promote it to an adult account.

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