Hello there,
I have been trying for the past two days to download Portal still alive onto my Xbox 1. Obviously, I know that I can not download it directly from the console and have been trying to download it from xbox.com. When I go to download, I can download the trailer
and the demo, but not the game because a pop up comes up that says "we could not process your payment at this time". Like I have said, this is a two day ordeal and I have tried both my card (which definitely has money on it and I doubled checked every detail
about it twice and it is all correct) as well as Paypal.
Any help would be greatly appreciated. It has been frustrating trying to figure this out. Hopefully, I can get a response soon.
Thanks,
-Eddie