Can I refund a game bought on xbox marketplace?

Hello,


My little brother accidentally bought FIFA 16 on my Xbox 360. Is there a way to refund the game? it happened today and the game is not even downloaded.

 

Question Info


Last updated July 4, 2018 Views 86 Applies to:

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or support.xbox.com/contact-us

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It is possible if you haven't played it yet. Just contact the phone support of your country and ask them friendly, but don't forget, they don't have to !

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For the most part we do not you can try by contacting Xbox support but it's likely they won't beat of luck

-Xbxo Ambassador

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