Can I download while suspended?

My account (GT: MichaelJ505) was suspended due to a problem with my payment option.

I can still log in to Xbox Live but I can't play online.

Can I download anything while I am suspended?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Dont think so. You should however call support and get that payment option fixed

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You need to settle the account balance first. Call up phone support (http://support.xbox.com/en-US/contact-us) and ask about your options. Once the account is brought back into good standing, you will be able download content again. Whilst your account is suspended, you cannot download any content.

 

 

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