My sons X box is 9 months old 4gb Slim model, about 4 weeks ago it started not to read his discs, namely Fifa 2011 and Halo Reach, came up with disc unreadable, please clean with a soft cloth, tried this many times but could not understand why as they games are new and have no scratches on the surface of the disc. I got so pissed off with this happening that I sent his console away for a service request. He received his other console today ( 19th September 2011 ).
He tried to play Fifa 2011 and it refused to play. This only happens about 5 minutes into a match game. I am so pissed off at this same problem happening with another console. He did update the game whem setting up his console and plays connected to X box live
Does anyone have any suggestions / ideas what might be the problem. I dont want to send it back again for another service request.