Call of duty black ops to problems

I'm having problems with my call of duty black ops 2 I'm trying to download it from the Xbox live marketplace and it worked Iwent into the game and after I finish the match it said disk unreadable and I don't even have a disk in somebody please help
 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

I'm a little confused. The black ops 2 game itself is not an On Demand title so you do need the disk in to play it. Are you having an issue with the DLC?

Xbox Ambassador | Xbox Forum Moderator | Xbox MVP

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I just got the game off the Xbox live marketplace For $60

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Apologies, I didn't realize it was recently added to the On Demand list. Have you tried clearing your system cache?

  1. Delete the game: System Settings > Memory > [select storage device] > Games > [select title] > [select content] > Delete
    1. NOTE: If you don't find the game or add-on here, try looking in the "Games" level for a file called "Unknown Game". Delete this instead.
       
  2. Clear system cache: System Settings > Memory > Highlight HDD, press Y > Clear Cache > Yes
     
  3. Restart the console
     
  4. Re-download from purchase history: System Settings > Account Management > Download History > [select content] > Download Again
Xbox Ambassador | Xbox Forum Moderator | Xbox MVP

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I do that on my Xbox right

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Yes ProBossBro117, you will need to follow the steps provided by bowski477 to clear the system cache.  This is indeed something you do on your xbox.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

ok so follow bowskis advice delete game clear cache but before redownloading find a trial game about the same size. download that and then redownload black ops2. sounds strange but its tried an true.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.