Call of Duty Annihilation Pack - Zombies Shangrila Level Freezes

Tried redownloading it. 

Tried restarting the computer. 

 

What else can I try?

 

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Last updated July 4, 2018 Views 5 Applies to:

To be sure, have you also tried all of the steps listed here

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Do you have any other suggestions? Could it possibly be the disc?

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did not work

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Are there any other profiles on the console that you could try that particular map with?

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I tried this and we are still having the same problem. Do you have any other suggestions?

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Correct, if you highlight the files listed under "Call of Duty: Black Ops" in the 'Games' folder of 'Memory,' you should see the option to delete them. Once deleted, try clearing that cache again, and then re-install the content from your download history.

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I deleted the annihilation pack and redownloaded it successfully. However, when I run it through again I am still getting a freeze at the same point. My other zombies maps are working fine.

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I followed support.xbox.com/.../clear-system-cache.aspx but do I need to also choose Call of Duty and choose delete from there?

I ask because cleared the cache according to the instructions, redownloaded it and am experiencing the same freeze during the load screen.

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It is indeed an Xbox. I didn't mean to say computer.

How do I clear this cache?

I went to downloads and redownloaded it but I couldn't figure out how to delete it.

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Is this on your Xbox 360, or on a PC? If it's on Xbox, did you try clearing your cache between deleting the content and re-downloading it? If not, please give that a try.

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