call of duty advance war fighter

hello i have problem with call of duty advance war in xbox one i have bough it and after some updates it stuck and didn't made the update so i decided to delete so to reinstall it again but from those moment the game dont download when it starts to download then appear a message and say installation stop.i made clear cache i have made reboot i have turn of put the cable and hdd from xbox i changed modem to see ifs problem of the modem .nothing all the other games can download and update only this i can't.i deleted also my profile and download it again i dont know what to do .its sin to have pay for the game and i can't have it..pls i request your help

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Last updated July 4, 2018 Views 8 Applies to:

Hey there mixalis,

Sorry to hear you're having issues downloading that title. I know when I had an issue like that I definitely wanted to get it resolved right away. I'll do what I can to assist you. Just to be sure we get this issue resolved correctly, have you tried the steps listed here:

Problems downloading and installing a game or an app on Xbox One

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thank u for your quick answer yes i tryed every of those steps.i have only problem withs this game.for example i had pre ordered the fifa 16 and i downloaded and its ok also all free games of gold i can download them without problem

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i also made the last update of preview dashboard the same and now it cant downloaded it

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Hey mixalis!

Sorry to hear you're having trouble! For issues with the preview be sure to head over to the Xbox One Update Preview Forums.

For general download issues, be sure to run through all the steps MolonLabe0928 provided, including a wired connection rather than wireless. If those didn't work, can you please post back here the information from your console's detailed network statistics? We just want to narrow this down. Thanks!

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I have a problem with AW too but I cant play online! It says "The current profile is not allowed to play on Xbox Live"! Please Help!

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Hi SGN LordGaming1!

Sorry to hear you're having trouble connecting. Please create a new thread detailing the issue so we can best help you out. Thank you :)

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my friends i made wired connection and again the same i can't download call of duty aw i dont know what to do ?with who to speak ?to contact any telephone ?

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Hey mixalis!

Be sure to post over in the Xbox One Update Preview forum as we suggested. Those forums are going to be your best point of contact while participating in the Xbox One Update Preview.

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