bying xbox live family pack with paypal

Hi, I'm writing from Mexico

Help me please. Each time I try to purchase the "xbox live family pack" I get this message "Esta acción no se puede realizar en este momento. Vuelve a intentarlo más tarde. Para obtener más información, visita http://www.xbox.com/support." I have been trying for two weeks with the same resault.

I have enough money in tha paypal account to afford the purchase, and the PayPal account is linked with a Credit Card, and the error message doesn´t give any clue about what is wrong and how to solve this problem.

Thank you very much,

santitigb

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Greetings, SantiagoGB! Sorry to hear you're having trouble with PayPal. First off, let's have you log on to https://billing.microsoft.com and make sure your billing information is all configured correctly according to this sticky: forums.xbox.com/.../153161.aspx. Give it a shot and let me know if you're able to resolve the issue! :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.