Buying Songs

Can't seem to buy songs. I signed up, got 1st month free. MS billed me for next month, yet every time I try to download song, it wants to charge my phone company.

 

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Last updated July 4, 2018 Views 5 Applies to:

need to talke to some about buying music from store

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Hey Mike. Are you sure you are signed in with the correct WLID on the device you are using?

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i have the 30 day trial on the music pass after that do you have to buy or does it automatically take it out your account

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Hey folks! Let's go ahead and get this resolved for you all.

First, check your account at xbox.com and under Device Management, you will see Manage Music Devices. Find your device, and remove it. Yes remove it.

Next, power cycle your device (turn off, then on) and launch Xbox Music. Find an album, and download it to that device. 

What this does is force the license to renew on that device. It may take a few minutes, but it should work.

If you have any more questions, post back and let me know!  

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