We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
I've just purchased 1000 MS points and now want to buy another 500 yet when I click confirm purchase it tells me the card was declined? Yet there is more than another money in there for a £4.25 purchase?
This maybe a security check at your bank. Check with them to see if your card hasn't been blocked. If everything is ok there, give it a few hours and try again. If you are still experiencing issues you need to contact support. The UK number is 0800 587
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