Buying more points?


I've just purchased 1000 MS points and now want to buy another 500 yet when I click confirm purchase it tells me the card was declined?   Yet there is more than another money in there for a £4.25 purchase?

Any ideas?


Question Info

Last updated July 4, 2018 Views 0 Applies to:

This maybe a security check at your bank.  Check with them to see if your card hasn't been blocked.  If everything is ok there, give it a few hours and try again.  If you are still experiencing issues you need to contact support.  The UK number is 0800 587 1102.

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