Burnout Paradise Big Surf Island

I have downloaded the add on 'Big Surf Island' to my xbox, but when i play burnout paradise, the first thing that comes up, is a notification with the title "Storage Device" saying this: "You have a Paradise Update that is not on the Xbox 360 hard drive. To use it you must move it to your Xbox 360 hard drive" and only gives me the option to say "Ok" and move on. I update the software but nothing happens and i'm getting nowhere to fixing it. Help much appreciated. 


Question Info

Last updated July 4, 2018 Views 7 Applies to:

Howdy Loki,

Sorry to hear you're having issues accessing your DLC.

A quick question to help us better understand this issue:

  • Are you using the Disc or Games on Demand version of the game?

Something that has been verified to work for people in the past is to:

  1. Deleting all content for Burnout Paradise (excluding you game save)
  2. Clearing the console cache
  3. Restart your console
  4. Download the 1.9 update
  5. Download the DLC

Please let us know how that works for you and we'll go from there.

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