bought something i thought was a game

hi there i just spent 400 points on grand theft auto i thought it was a full game but turns out its dlc and i cannot use it. so now im out 400 points

 

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Last updated July 4, 2018 Views 1 Applies to:

Hi,

Sorry about the inconvenience but I believe Xbox/Microsoft has a no refunds policy. Once you purchase it the deal is complete. You can use this as a learning opportunity though. Make sure when you are buying something to read the full description. I know sometimes things can be misleading but you can always search it on the internet or xbox.com if you need to look for further proof.

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ive had issues in the past that have been refunded.

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Give support a call to see if they can help you out, we will not be able to refund you on the forum.

Support.xbox.com/contactus

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