Bought A Microsoft Point Card. Can't Redeem.

So, I bought a Microsoft Point card recently, and when I went to scratch off the code, the first 4 letters became unreadable.
I took the card to the store I bought it from and they said they couldn't replace it. 
Is there any way to find the missing 4 letters, or did I just waste $15?

Question Info

Last updated July 4, 2018 Views 51 Applies to:

Sorry to hear that your currency card was damaged. It is true that when a card has been scratched off the retailer will not refund it or replace it, and the same goes for Microsoft itself. They do not replace damaged pre paid cads of any type, especially if it was not purchased directly from them.

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