Bought 1 happy hour pack in fifa 12. And my microsoft point decreased by 560.

Had 760 microsoft points

I bought a happy hour pack and the pack said pending. So i press (X) to cancel it cause it took like over 1 minute to get the pack. Then when i pressed cancel(X) the cards came up. 

So i went to buy another pack however my microsoft points were 200 and I was like wTF? From 760 to 200 I did not even buy 2 packs.

So could anyone help me to get my pack back please.

 

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Last updated July 4, 2018 Views 0 Applies to:

Someone plz help

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Hey xJoop, I apologize but their are no refunds Once it accepts the terms of use.

"Terms of Use:6.9 Refund Policies.

All sales are final and nonrefundable unless otherwise provided by law or by a particular Service offer"

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Greetings, xJoop Gx. Unfortunately we cannot help with billing issues of this nature over the forums. I would encourage you to get in touch with phone support for your region. They will be able to help sort this out for you. Let me know if you have any further questions!

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