I joined a group of people on Borderlands 2, just looking to have fun and kill bad guys. Well the game I joined, had all of this loot on the ground. They told me to take whatever I wanted. I did and about ten minutes into the match, I froze. I was upset as you can imagine, and so I logged back in and my character I was playing when I joined the match, was gone. It had been deleted. I was a level 72 siren, just finished the new DLC, so I was pretty mad. I also had a saved copy of my siren in my cloud storage and when I copied it over to my hard drive and got back on Borderlands 2, my siren still wasn't there. I had a copy of the actual character and the backup. I don't understand why the copy wouldn't even work.
I do have the names of the people I was playing with in case someone from Xbox Support would like that information.
Thank you in advance,