Blu-Ray Movie Garbled Picture

Recently I bought the Spider-Man Trilogy on Blu-Ray and at about the hour and 9 minute mark on Spider-Man 2 the picture goes pixilated, garbled, and has jittery movements for about 7 minutes then goes back to normal

. It even crashed the Blu-Ray Player app once. I'm wondering if this is an Xbox problem or a bad Blu-Ray disc. And as far as I'm concerned 1 and 3 work fine. 

 

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Last updated July 4, 2018 Views 15 Applies to:

I had exactly the same with Harry Potter TDH Pt 1. It plays fine on my PS3 and PS4. Don't know if it's an issue with my Xbox One or all Xbox One machines. Don't usually play Blu Rays on my Xbox. Doesn't seem much interest from support in addressing the issue, so I'll return mine for a replacement and see if that works.

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I believe it's a bad blu ray. Never had any problems myself.

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