Black Ops hangs when playing Live

When I try to play Black Ops multiplayer, the game hangs just before it starts.

1. Login using my Xbox Live id.

2. Start Black Ops in Multiplayer mode.

3. Select XBOX Live

4. Select Player Match

5. Select Find Match - Core - Ground War

6. Finds a match.

7. Starts showing the progress bar at the bottom of the screen.

8. When the progress bar is almost 98% complete, a looping circular image starts and it hangs from there.

This only happens when its a new match. I can successfully join a match in progress. I can also play combat training with no problems.

This only started a couple of weeks ago.

Help! My son is bugging me to buy a new XBOX! :-)

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey Tang, we're happy to help! Okay, so is this the disc copy of the game, or the GonD version? If you're using the disc version, have you tried installing it to the hard drive? If you're on the Games on the Demand version, have you tried deleting and reinstalling the game, by following the steps listed below?

1. Move any and all game files to a USB configured for use with Xbox 360.
2. Delete the game.
3. Clear the console cache.
4. Re-download the game from download history.  

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After that they will end up taking you to a person at the helpline desk. Now the thing you should be prepared for is to have your xbox in easy access to the T.V and the little code at the bottom of the system. They will ask you questions about the system and then they can help you the best way they know possible. They can even help get your warranty extended if you pay an extra few bucks from what I remember. Remember say xbox 360.

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Thank you for your replies. I rented a COD BO disc from a video store and it worked perfectly fine so I think I have a broken CD (scratched). I returned the rented CD and bought a new (used) one from EBGames. My son is now back playing XBOX Live. :-)  Happy New Year!

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Right back at you! Also, please feel free to rate your forums experience. :-)

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