Black Ops - family member controls crippled in multiplayer

I have a family gold membership and I am able to play Black Ops with no problems but when my son logs in he can enter a match in multiplayer but the controls are crippled.  The only thing he can do is walk around.  In combat training there is no problem.  We have eliminated the chance that the controller is broken. Who do I see to get help with this problem?


Question Info

Last updated July 4, 2018 Views 8 Applies to:

Can you clarify exactly what you mean by "controls"? Are you talking about options or menu items, or actual in-game, moving the guy, shooting the guns, controls? Have you tried multiple controllers?

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