Billing information

Why can't i add billing information to any other country than USA?
I have tried to change locale and other things but nothing worked.
I am from Latvia and i can't buy anything on xbox live.

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

@KGI - Actually WPAK is correct. When you create an account you have to choose a region. Once an account is created there is no way to change the account's region.

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WPAK is wrong in his answer. Your gamer tag updates its location on its own depending on which server/country etc you connect on, so this would not be the reason. As Choco suggests contact support.xbox.com/.../contact-us

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Hi,

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if your gamertag was initially created with the country USA, you're not able to change that, the gamertag stays connected to the USA which results in not able to buy anything from marketplace in the country Latvia

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If this is the case, you'll have to create a new gamertag and live id which is connected to Latvia.

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Hey Unasked. I would suggest contacting support as no one on here would be able to tell you about billing you can contact support  they'll hook you up with a billing specialist support.xbox.com/.../contact-us     Regards. -ChoCo-  

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