Billing error

I recently auto renewed my 1 month xbox live and it took 10.69 from my card. Now this is normal but my account renewed last week as well. So now I have spent 10.69 twice for one month of gold in two weeks. Is there any way this extra payment can be can be returned to my card?


Question Info

Last updated July 4, 2018 Views 44 Applies to:

You would have to contact Microsoft support to help you out with this issue, as they are the only ones who can authorize refunds.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.