Battlefield 4. Incompatible with xbox live accounts

I recently purchased Battlefield 4.  Last night I installed it and played for a few hours, when I tried to come back to it today it won't go past the title screen.  The annoyance factor is multiplied because my non Xbox live accounts can still play it.  I played the campaign yesterday and really wanted to do the multiplayer today.  i deleted everything and reinstalled multiple times to no avail.  can anyone help?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi,

Let me just confirm that you're saying that you're unable to get past the title screen on this gamertag you're signed into via Xbox.com "NitricNightmare" but when you sign in using another account you can play the game just fine and get past the title screen?

If that's the case, have you tried to delete your profile (profile only), clear your system cache (3 times in a row), restart your profile (important), and then finally download your profile again? This might help fix the issue if your other profiles on the same console are able to play the game just fine and get past the title screen.

Information on how to delete the profile (profile only), and re-download the profile can be found here.
Information on how to clear your system cache can be found here (make sure to do this step 3 times in a row). 

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hi i am trying to play battlefield 4 and it is not leting me because of a 2 gb hd content download

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Do you have a 4Gb slim xbox? If so you will need to purchase an official xbox 360 hdd to install the content. For some reason EA made it so the content cannot be installed on the 4gb slims memory because it is flash memory

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