Battlefield 4, anyone return for credit or refund yet?

Battlefield 4 is a total disaster: (I own the Digital Version.)

1. Campaign loses save game data after shutting down, EVERY TIME.

2. Multiplayer will get you into a game 1 out of 5 times and but boot you out of the game to 8 out of 10 times when you finally do make it into a match.

3. The game doesn't even load up properly and sometimes you have to try 4 or 5 times just to get it to boot up

4. Haven't tried every online game type, but Onslaught and others automatically put you into team deathmatch. Why?

5. The game freezes randomly VERY often, mostly in the lobbies when about to start a match, but at other times as well.

I would like a refund of microsoft $ added back to my account. This game is non functional and I'm done with it. We can talk purchase agreements all day long, but BF4 just doesn't work, therefore I would like store credit or a refund.

 

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Last updated July 4, 2018 Views 36 Applies to:

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Sorry to hear that you are having issues with Battlefield 4. Normally all marketplace purchases are non-refundable, unless the purchase did not work. No one here has the power to issue a refund, so your best bet would be to call phone support. You can find the number for your country by following this link forums.xbox.com/.../964344.aspx

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I wish the issues I am having were isolated. Not Microsofts' fault for EA releasing such a broken game, but Microsoft needs to stand by the consumer in this, not EA. Unfortunately Microsoft needs "clearance" from EA to issue me a refund. From the words of my MS support agent it sounds like this basically NEVER happens, so I guess we are all stuck with this POS game until EA works out all the kinks. I also found out today that Microsoft will not issue any refunds on hardware purchased from them either. I really screwed up this time.

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Hi there Warlok9, like you I'm having issues with BF 4 on the Xbox One, I can tell you I have just been on the BF 4 forum and they are hoping to have a patch for the week of Dec 2nd, it's not saying what is getting patched but they will, hopefully that patch will benefit us all.

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FIngers crossed. The huge issue is the single player game saves disappearing. That just can't happen.

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Constant crashing ... in the middle of campaign and multiplayer.

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I got this for free for the Ps4 and it had the same exact issues. I am guessing EA fixed the problems for that platform first. Nice to know they rushed another title that gets patched +1 week after release.

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if this is not resolved pretty soon I will be asking for a refund also or I will make claim back from my CC company. It is pointless playing this.

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I agree, there's too many problems with the game, but there is a patch coming out soon. If BF4 is anything like BF3, there will be several patches that span across it's lifetime. Most of the bugs if not all of them will be patched eventually.

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If it's the same patch the PS4 and PC got it ain't fixing diddly squat.

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If this game wasn't awesome, I'd be pretty mad too to have lost all my progress and stuff. Here's hoping that the patch will take care of it.

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