battlefield 3 impossibile giocare on line

quando tento di giocare on line con battlefield 3 mi dice giocatore troppo giovane, benchè il profilo EA sia maggiorenne, come pure le impostazioni del profilo in consolle... qualcuno sa darmi indicazioni? 

Translation:
When I try to play online with battlefield 3 player tells me too young, though EA profile, as well as both adult profile settings in console ... anyone knows give me directions? 

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Greetings SupersctedStar.

Please read the EA age restriction FAQ here: https://help.ea.com

EA has that for every online game.

Also, EA  says at their website: "To access certain games, EA requires than an account holder age 13 or older sign a "Terms of Use" agreement." the player must be 13 or older to play online

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Thanks, but the EA account is created by me and I'm 41 years old... so more than 13.....

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Sorry you are having this issue.  The issue is most likely with your Xbox account.  If you have another account you can try the following on the off chance your account is misclassified:

Promote a child account to an adult account

Xbox LIVE determines whether an account is a child account or an adult account based on the age of the account owner. Account owners who are younger than 18 are given child accounts in the United States. The legal adult age varies by country and region (for example, the adult age in Korea is 20).

Child accounts are tied to an adult's Windows Live ID. The adult account can control Family Settings and restrict some features of Xbox LIVE.

After you reach the age of adulthood (which varies by country and region), you can promote a child account to an adult account. This promotion removes the Family Settings and Xbox LIVE restrictions.

To promote a child account to an adult account

•Sign in to Xbox LIVE by using the account that you want to change.

•Go to Settings, and then select Account.

•Select Promote Child Account.

Note This option is available only if the date of birth for the account indicates that you have reached the age of adulthood (18 in the United States). The legal adult age varies by country and region. The age of an account owner is calculated by using the date of birth provided when the account was created. This date cannot be changed. If you entered an incorrect date of birth when you created the account, your only option is to create a new account using the correct date of birth.

•Follow the on-screen instructions to promote the account.

=====>  ****If by chance you entered the wrong date when you set up your account originally you will not be able to change it.  You will have to create a new account & unfortunately nothing is transferable ie (ms points, gold time, achievements etc.) ***** <=====

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