Batman arkham city harley quinns revenge

This DLC is on sale this week, but when I try to purchase it, it seems like its had been removed from the store can anyone help me as I would like to purchase this before the sale ends thanks
 

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Last updated July 4, 2018 Views 0 Applies to:

Hey Sam,

Are you trying to purchase it through your xbox or Xbox.com? Because there are currently issues with Xbox.com and purchasing things - it needs to be done via your console.

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Hi Sean,

I have tried purchasing it through my console via the deal of the week tabs where it takes me to the page but has no details and has -1 wrote were it should say purchase, also I've tried searching the store normally via the search function and it doesn't appear through that at all. I have also tried finding it through the web store and it is unable to find it, it's like it has been removed from the store completely as no record of it exists except from the deal of the week tab and it does not work through that.

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Sam,

I've had a good look around too to no success - the only thing I have managed to find out is the sale runs from the 10th-16th.

Fingers crossed it will be back up later today or tomorrow before the sale ends. If it's not back up tomorrow afternoon the best way to go is with support. They may be able to provide you a direct link!

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Ok thanks anyway Sean I appreciate your time and effort, hopefully it will be resolved before the sale ends if its not sorted by tomorrow i will go to support and try Microsoft directly

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Odd, I was just on that game's Store page last night with no issues at all.  What's your region/local?  It might be worth a shot to browse to it from the actual "Browse Games" section of the store instead of going from the "Deal of the Week" advert.

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Visage and Sam,

It turns out that all the problems are microsofts end. They are investinging a huge dissapearance from the marketplace.

The xbox support twitter post on the subject twitter.com/.../378182121312899073

and a more detailed news story (note the site is not connected to xbox.com) www.xbox360achievements.org/.../news-16111-Games-Mysteriously-Disappearing-from-the-Xbox-Live-Marketplace.html

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Hey folks,

We are aware of people not seeing games on the Marketplace and having issues with purchasing. Our engineers are actively working on getting that resolved.

Please stay tuned to our Service Alert page for more updates. 

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good news everyone, the content has appeared back on the store this morning and i have managed to make my purchase, thanks to everyone involved

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Sweet!

Glad to hear it Sam! Let us know if you encounter any other issues. =)

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