Basically, my money was taken for a download and it did not download.

Hey, I'm not sure were to go with this issue, but I bought Just Cause 2 on the game marketplace ( Do they still call it that? ) and it said an error of some sort. I thought that I should try later to download since it said something along those lines. When I came back after an hour my money was gone and the game acted as if I did not buy it. I cannot download it from download history. I checked the microsoft commerence site and it confirmed that I indeed bought it. So anyone else have a problem like this and what do I do.

 

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Last updated July 4, 2018 Views 2 Applies to:
Answer

I think I may have found the issue. It appears it could be the tax rate. I downloaded it at a friend's house, though he lives in the same region. If the issue still remains I'll call customer service. Thanks for the help.

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