So, i've sent 2 emails to *** Email address is removed for privacy *** and got the standard auto replys, not even sure if they're read by humans?
Posting on forza forums just gets it locked and they say to email *** Email address is removed for privacy *** (which doesn't seem to help) or to contact xbox (way to support your customers forza/turn10)
Here is the contents of my emails:
I sent you an email yesterday regarding my storefront being under review due to someone elses malicious actions.
I log on today to find i've been banned for a week? I have done nothing wrong, surely it should be the gamertag in question who should be banned? The one who sent/gifted me the malicious vinyl?
Please find below a copy of the email i sent you yesterday and rectify this matter, Thankyou.
I recently had a so called "friend" gift me a vinyl asking me to show of his work on my storefront, saying he just wanted to see his work used. I did this and straight after everything in my storefront was showing as "Under Review" and still is.
This is obviously causing me issues and have since removed this person as a friend and also any vinyls he has sent me.
My storefront is currently showing everything as "Under Review" Everything on my storefront is my own work which i have created.
The vinyl in question is listed under Vinyl Groups and titled Forza3, i have removed this from my vinyl groups but it still shows in my storefront and i am unable to remove it.
It would be appreciated if you could remove this item and return my storefront to normal.
My Gamertag is: Fuertey
His Gamertag is: (can provide to mods/staff etc.., it was in the email i sent)
Any advice is greatly appreciated.
Thank you, My Name / Fuertey
Any one have any suggestions?