Avatar Prop no longer working

Ok so I was in messing around with my avatar and noticed I can no longer select the purple dragon that unlocked with destination arcade.  it's on my HDD under avatar items but does not show up in Props... It's one of my favorite props and now someone it seems it was either removed from being able to use or one of the updates for avatar items didn't include it.  Has anyone else had the same issue with this prop?  If so, have you been able to fix it?  My wife had it selected to be used on her account and it just doesn't pop up anymore so I believe hers also stopped working.  I tried to redownload it but its' not showing in download history and when i tried to launch Destination Arcade to see if I could unlock it again, it just goes to a message stating thank you for participating in the beta.

 

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

yeah i have the same problem kinda a **** off... here's a free pet/ hoodie! oh sorry with our most recent update you cant use that anymore....

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

no i haven't deleted it.. and my wife had the prop selected for her avatar and it also no longer shows up and she hasn't deleted any game history

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Have you deleted the 0 Gamerscore title by pressing "X" when looking at the achievements for Destination Arcade? Because if you do that you'll automatically lock the avatar awards again and won't be able to use them anymore since Destination Arcade Beta has ended and you're no longer able to unlock these awards again.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

an update to this, it's now showing up in the avatar props area again but it has now somehow magically locked itsself and there is no way to unlock it again.. ridiculous

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.