Australians being scammed.

This is about the XBLA game, Defense Grid. In the Sales and Specials tab, it indicates Defense Grid is 400 MSP: Image here http://imgur.com/IgIOFv

I have contacted an ambassador and  they have suggested I contact the Xbox Support. As the only way it seems I can contact support is with either Twitter or these forums, I have chosen foolishly to go both.

Not only do Australian gamers not get the Sales and Specials+ app AND the Indie app, we also get scammed? Is this a sick joke M$?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey there Invghost! Just to make sure I understand the situation, Defense Grid is showing on the dashboard as being 400 MSP but when you click to buy it, the price changes to 800 MSP? Can you take a picture of the price discrepancy? You've already given us a picture of the 400 price stated, which is a great start, but if you can give us a picture of it after you click on it, that would be fantastic. 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I dont think Microsoft would rip people off.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

By the way, here is the number for support. Twitter and the forums are not the only way to contact them.

Australia

Hours of operation:      

7.00am to 9.00pm - Monday to Friday

9.00am to 5.00pm - Saturday and Sunday

Xbox or Games for Windows Support          

(02) 8031-8186 (if you are in Sydney) or 1 (800) 555 741

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Apologies for the bad link, I had changed some privacy settings which sadly disabled showing of the picture. The new picture is at http://imgur.com/3jhunoF

I have not purchased it, as I am unable to buy it due to insufficient funds.

And yes Baza.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Defense Grid is 800 MS Points for me and I'm in the US.

Is this the issue you were raising (your image didn't seem to exist) that it shows as 800 MS Points when you go to purchase it instead of 400 MS Points?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey there bud!

So, could you go in to further detail regarding your issue please. Are you unable to play / download the game but Microsoft Points have been taken?

Keep us posted.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.