att uverse no longer works with xb1

Everything was working great until about a week ago. Then it started. When i turn on the xbox one everything powers up fine but i can not get tv. it's just a blank screen. Sometimes it might say it has lost the connection to the uverse box. If i reset the uverse box by holding the power button for 5 seconds it starts working again but the next time i power the xbox off and on it is no longer working and i have to do the same thing again. What the heck did Microsoft do now?! 

Does anyone have a fix for this?

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:
Answer

Looks like the XBox One May update fixed the issue. I turned on Surround Sound on my Uverse box and it has been working fine for a couple of days now.

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Answer

It looks like the XBox One May update fixed this now. I have had my surround sound turned on on my Uverse box for a couple of days now and it's working fine.

Did this solve your problem?

Sorry this didn't help.

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Thanks for your feedback, it helps us improve the site.

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