Assassins Creed IV Save Game Gone- Xbox One

My save game for AC4 for the Xbox One has disappeared. When I choose campaign, it only gives me the option to start a new game. I do not know where my save game went. I was under the impression that it would be stored on the cloud. Furthermore, since I can't even manually check the storage on my xbox one hard drive, I can't even check if the save is actually there.

Any help would be appreciated.

 

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Last updated July 4, 2018 Views 1 Applies to:

has it logged u in as a different user?

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This happens to me too. Loses the DLC and uplay rewards too. Pulling the power plug out of back of console and restarting it fixes it for a few days.

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Hey Xsubshake117x,
 

Sorry to hear about the hard work missing. When you start the game, have you started the new game and does it magically send you to your last save point? Have you tried deleting your profile and re-installing it? What troubleshooting steps have you done to try and fix this?
 

Reach back and let us know what you find.

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When I start the game, it takes me to the main menu and gives me the option of starting a new game. My last save point is gone because my save file is completely gone. I have tried deleting all of the profiles on my xbox that may have a save file on AC4. I have also tried rebooting the system. What else can I do?

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