Arcade game making me pay when I have already paid for it.

I downloaded the trial of state of decay then pressed unlock full game and purchased the full game but it is not appearing on my active downloads or my games and is still not letting me play the game. So I deleted the trial and went to the browse games section, arcade, state of decay and it says download again but is making me pay the 13.49 for the full game when it should be free for me seeing as I already paid for it.
 

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Last updated July 4, 2018 Views 0 Applies to:

Check your download history to see if it shows there - support.xbox.com/.../buy-rent-content

If it's not listed there, double check https://billing.microsoft.com to see if it shows you being charged for the game. If it does show the charge, you will need to contact support. 1-800-4my-xbox if you're in the US/Canada or support.xbox.com/contact-us

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http://billing.microsoft.com. Make sure you see the purchase there. If you don't, the purchase didn't go through and it's correct in saying buy it. Otherwise, you may need to contact Xbox Support.

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It seems to be downloading now. Thanks for your help i really appreciate it.

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