Arcade Game Exits to Lobby and Will Not Let Me Play

I just bought Dust: An Elysian Tail and it will not play passed the load game part. I go into it, go to begin game, it goes to what looks like the save slots but then always exits to the xbox live lobby screen. I have deleted it, re-downloaded it, restarted the console, and have tried it over 5-7 times with no progress. I have no idea what to do.

 

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Last updated July 4, 2018 Views 8 Applies to:

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Hi,

Did your try clearing your system cache at all

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support.xbox.com/.../clear-system-cache

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I've just tried it now, it didn't work.

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Which model Xbox do you have, do you have issues with any other arcade games or just this one and finally where is the game stored, xbox internal hard drive or another device.

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By model do you mean a # on back? it's an 360 elite, I have had an arcade game exit to the lobby before that was on one of those discs with multiple games but it didn't continue after I retried it, I'm using the internal hard drive.

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Ok, do you have a USB flash drive that you could download the game onto at all ?

If it works from the flash drive then we need to take a look at why it doesn't from the hard drive, just out of curiosity how much free space do you have on the hard drive?

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I have a USB flash drive that I can try and I have 22.4GB free on my hard drive

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Could you possibly try downloading the game to the flash drive please and give that a try. I only asked about the free space in case you were just very low on hard drive space but it seems you're not.

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support.xbox.com/.../usb-flash-drive

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Just I case you're not familiar with using a USB flash drive for your Xbox the link above explains things, please be aware you will lose any data on the flash drive so back up anything you cannot afford to lose before you use the flash drive on your console.

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I moved the game to the USB and tried to play it, it still didn't work.

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Could you please delete the game totally from your system

Clear the system cache

Restart the console

Download the game from your purchase history

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I tried it, same problem.

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