AoE Online Age difficulties

I recently downloaded Age of Empires online and before playing you must "purchase" this free game. The problem is that I can't purchase it because it thinks I am not old enough. The account I use has a birth date of 1996 which makes me 16 years old, and the PEGI age rating is 12+.

Is there someone who can help with this issue?

 

Question Info


Last updated July 4, 2018 Views 6 Applies to:

maybe ur acc is restricted by someone in ur family?

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Sorry to hear about your situation, CardSplash9636. Auditore Huz is on the right track. Do you have a child account? If so you may need to have the parent account modify your account's security settings.
 

In addition, I would recommend visiting forums.ageofempiresonline.com for further support downloading or purchasing. They should be able to help you out.
 

Thanks in advance! Keep us posted. :)

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