Anyone having trouble with Kinect Sports Rivals Preseason, or any other game not playing after installing?

I installed Kinect Sports Rivals Preseason and have yet to play it.  After the first install, the game froze on the loading screen (though the loading icon continued to rotate).  I removed the game and re-installed.  After the second install, the game would not even go into load mode (rhyming unintended).  Upon the third re-install, I got a screen that said something about an update.  It then proceeded to load mode and then stopped and returned to the Home screen.  The result of the fourth re-install was identical to the second re-install, and the fifth was identical to the first.  Because the results are different, I do not meet Ben Franklin's definition of insanity.  Anyone else have this issue, whether or not its with Kinect Sports Rivals Preseason?

I've had a few problems with some of my games, but I've been able to resolve them by uninstalling everything (all DLC, which, if you have a Day One Code, will show up under Add-Ins after pressing the menu button when highlighting the game and will reappear in the same location when you need to reinstall them), restarting, and then a clean install of the game.  I then started the game before re-installing the DLC.  This happened with Assassin's Creed IV: Black Flag (I couldn't play multiplayer, then I couldn't play at all).  No problems with this game after that.

NOTE: it seems a bad or incomplete install will cause problems with the game (which seems obvious).  This needs to be confirmed but my experience is that a bad install of one game or DLC will affect other subsequent DLC installs for that game. 

 

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Last updated July 4, 2018 Views 187 Applies to:

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Same thing happened with me, but in the demo version this game. I waited more than 10 minutes to get back to normal, but it didn't.

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Hey there Hockyed, sorry to hear about all of the install problems you've experienced with that game! Are you still unable to play? Let's give this a shot:

  • Delete that game one more time.
  • Hold the power sensor on your console for 5 full seconds to shut down the console.
  • Let it turn off completely, and then restart it.
  • Now redownload the game completely and give it a go once it's installed.


Let us know the result!

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I'll try that out!

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Nope, didn't work.

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Same problem here.  

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I'm having the same problem.  I tried installing it 2 times & it's still frozen on the first screen with start button.  Gotta be an issue with game.  Please have them fix the problem.

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I can't get past the Kinect screen, I know I'm sitting too close.

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Just got an email with a code from Xbox for $20.00. Apparently my PPC code was invalid.  I'm reinstalling now.  Will post the results after I get a chance to try it out.

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Okay, finally able to get to the title screen.  My suggestion is to talk to Xbox support and see if they will send you a code.

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For anyone that gets to the Main Screen where the game says "Start", but cannot get any further.

The solution is to press Right on the D-Pad to move the cursor to "Start" (it should have a glow around it), and then press A.

For some reason the joystick is not active in the menus for Kinect Rivals.

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