Call of Duty continues to put out record selling games yet so many issues with multiplayer in Black Ops 2 has turned so many away. Try to visit their support site, you end up in dead ends everywhere, sorry an unexpected error. When you finally do navigate past all the errors and do get a phone number, you're like 70+ in line so you hang up. From boosters, lag switchers, hit detection, lag, party issues, matchmaking, etc. so many of us have legit complaints/concerns that go unanswered and we simply play less b/c of it. Despite the numerous videos posted proving lag actually exists, they'd rather say it does not and to do all this port forwarding stuff all the way down to play on a 19 inch screen to improve your aim. Nope, we're junkies, been playing for years, we're not suddenly horrible at the game to go 2-20 nor are we suddenly so great at the game two games later in the same lobby. You're simply a step ahead or behind of others or in a game with boosters or getting lag switched. Been so long since anyone in my small group has had a night of gameplay they thought was normal that pretty much everyone has quit playing. In the end MS loses b/c it's the only game we care to play so bye bye xbox live accounts and bye bye xbox. They have a guy that you can supposedly tweet videos of boosters, been there tried that, no response. Supposedly they want to see your lag videos but that doesn't get response either. I wish MS would put it on the game manufacturers to produce quality products but I guess we buy so many of these things who really cares. MS, this is your platform, can't you enforce quality? Serenity now, painful as it's my game but I think enough is enough and, well, I've had enough.