Annihilation Map - Xbox Staff responce

Thank you for contacting online support for XBOX.

 I am Travis and I will be helping you today with this issue.

 As I understand, you are having issues with the availability of the content. This issue may make you feel upset and I will be providing details on how to resolve the issue. You receive the message because the content that you are trying to purchase or to download is not licensed for use in the country where you are located. Xbox LIVE determines your geographic location based on your console’s IP address when you sign in. If the content that you are trying to obtain is restricted by your geographic location, Xbox LIVE will block the purchase or the download from occurring. When an Xbox 360 console is manufactured, it is configured to work for only a particular region, such as Europe, North America, or Japan. If you use an Xbox LIVE subscription for the correct region, but you use an Xbox 360 console that is configured for a different region, you should try to use a different Xbox 360 console. If you use an Xbox LIVE subscription for a region that you are not in, you should use a subscription for the correct region. For example, you create a subscription in Europe, but you use a U.S. console. In this case, create or use a U.S. subscription.

 

Question Info


Last updated September 22, 2018 Views 6 Applies to:

Yes i was very clear about my IP and Channel Islands when i contact them.

They seem to have ignored that part.

I downloaded the pack using a UK VPN, so its clear they havent added channel islands IP blocks to there system

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This still does not say anything about the UK territories (channel islands) will this update also include us?

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Xbox LIVE Marketplace Service Alert Users may experience difficulties with the following services:

•Browsing Indie Games from the Xbox 360 console or Xbox.com

•Browsing the Games for Windows – LIVE Marketplace on a PC

•Browsing Games Marketplace from the Xbox 360 console or Xbox.com

•Browsing Video and Music Marketplace movies from the Xbox 360 console

•Browsing Video and Music Marketplace TV shows from the Xbox 360 console

Users in U.

Xbox LIVE Marketplace Service Alert Users may experience difficulties with the following services:
  • Browsing Indie Games from the Xbox 360 console or Xbox.com
  • Browsing the Games for Windows – LIVE Marketplace on a PC
  • Browsing Games Marketplace from the Xbox 360 console or Xbox.com
  • Browsing Video and Music Marketplace movies from the Xbox 360 console
  • Browsing Video and Music Marketplace TV shows from the Xbox 360 console
Users in U.S territories (Guam, Puerto Rico, Virgin Islands, etc) will experience issues viewing region specific content.
We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience this may cause and thank you for your patience

thought i mention this

S territories (Guam, Puerto Rico, Virgin Islands, etc) will experience issues viewing region specific content.

We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience this may cause and thank you for your patience

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So what is the question?

If your account region does not reflect your actual region then that email is correct

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Lets see whats wrong with this.

1. I downloaded previous map packs with no problem, same settings, same cd etc.

2. Im in UK region, The console is UK, subscription is UK.

3. I connected to a UK VPN and I downloaded the map pack and it works.

 

So if i do whats sugested and BUY A NEW CONSOLE AND SUBSCRIPTION why would i magically be able to download the maps without a problem? everything would be the same as it is now.

 

 

Time to check out a Ps3 me thinks

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