bought map packs but took ms points off my account and never give me map!!!
ok does your account region and actual region match?
if not you cannot use the content or download it
you need to create an account in your actual region
also if those 2 does match please read this post
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it took the microsoft points off me but says i never bought them
I don't see any purchase for the most recent map pack on your account. You can check your recent point history on our billing site:
https://billing.microsoft.com If you feel this is incorrect, please contact phone support in your region: