We're excited to announce that we've fully migrated the Xbox Forums to their new home, here on the Microsoft Community forums!
As of today, going to forums.xbox.com will redirect you here to the Xbox area of the Community forums. We've moved all of your existing threads over so you can continue and start conversations with the new forums experience.
We sincerely appreciate the feedback you have provided over this transition and can't wait for you to check out the new Xbox Forums!
Hi, I am trying to get this possible fix for this issue on Xbox One out there. I have been dealing with this for months and last night I had a breakthrough with the help of a rep from Xbox live. So, I was one of the lucky people who bought the Xbox One
when it was released, and had to return it to get a new system because of the CD issue. Here is the crazy thing, when they sent me the new one I added my account and started playing. However, we found out that the other Xbox that I returned was setup as
my home Xbox. Here is the fix.
1) login with the Parent Account only
2) go into settings
3) at the bottom on the left is Xbox Settings I think click on it
4) You will see something that says "Make this my Xbox" or "This isn't my Xbox" - Click on "Make this my Xbox".
Do this for all Xbox accounts and it will start working.
Reason is because your Xbox Live account is associated with the Xbox that you sent back into Microsoft. As soon as you set the Xbox to your Xbox, it will start sharing your Live.
Another symptom of this issue is that no other account can play games that have been downloaded to the system. Games with Gold. After this fix now my son can play online and any downloadable content that I have.
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